Frequently Asked Questions
Do you offer any alternative products to mimamori, as i dont need such an advanced system?
Yes. we offer two alternative products, I-Vision complete and I-Vision drive full details can be found within the product section of this website
What are the overall benefits of MIMAMORI?
Mimamori is a system that provides all the data you need to ensure your fleet is running to maximum efficiency and safety.
The benefits include real-time vehicle tracking, two-way messaging, fuel monitoring driver and vehicle performance, and CAN-bus integration. Mimamori reports on vehicle location, delivering improved revenue, enhanced productivity and through greater driver awareness, improved return on investment, and better customer service.
What is I-Vision?
I-Vision is a department within Isuzu Truck (UK) Ltd offering a telematics system for Commercial Vehicle operators called MIMAMORI.
With Japan being at the forefront of technology around the world, Mimamori has been purpose-developed for our European market. Go to the ‘About Us’ section for further information.
I am an existing Isuzu customer – will I get the same level of Customer Care as I do for my Isuzu vehicle(s)?
The I-Vision team will provide you with the same level of award-winning Customer Care that you are used to receiving as a vehicle owner/buyer - it’s an obsession throughout the whole organisation.
I do not own Isuzu vehicles – can I fit Mimamori to a mixed Marquee fleet?
Yes, it can be fitted to any brand, not just Isuzu Trucks.
Will Mimamori fit to any age of vehicle?
Yes, it doesn’t matter about the age of the vehicle
What hardware is required?
There is a box (see ‘how it works’) that needs to be fitted in the cab of each vehicle.
How regularly can I run the reports?
The system is a live web-based programme so reports can be run as many times as you like throughout the day, or at the end of each day you can use features such as replay a day and the driving evaluation summary report – see the Products section for full details.
Is there any After-Sales back up?
The I-Vision team will be there at all times to assist you. The system will be set up across your fleet by us and then help will be on-hand to ensure you getting the reports you require in a format that suits you and your business.
Who will install the hardware across my fleet?
Isuzu has a network of 60 dealers across the UK and we will arrange for one of these to fit the system.
How many years is the minimum contract?
Our contracts run on a three year basis, but depending on your needs we can be flexible on this. For more information contact one of our team members who will discuss your requirements and come up with the best option for you..
How much does it cost?
Please talk to one of our Sales team who will go through the costs and the predicted Return on Investment with you.